Last updated January 31, 2026

Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you and Contents Team LLC (“Contents Team”, “we”, “us”, or “our”). By accessing or using our website, web application, mobile application, or related services (collectively, the “Service”), you agree to these Terms.

If you do not agree, please do not use the Service.

1. What Contents Team does

Contents Team provides software tools that help insurance professionals, restoration companies, adjusters, and related users document and organize contents inventories using photos, AI-assisted analysis, and reporting features.

The Service is provided for documentation and organizational purposes only. Contents Team does not provide legal, insurance, appraisal, or adjusting advice.

2. Eligibility

You must be at least 18 years old to use the Service. The Service is intended for professional and business use.

3. Accounts and security

You are responsible for maintaining the confidentiality of your account credentials and for all activity that occurs under your account.

You agree to notify us immediately if you believe your account has been accessed without authorization.

4. Subscriptions and payments

Contents Team may offer free plans, trials, and paid subscription plans. Paid plans are billed in advance based on the plan you select.

• All fees are non-refundable unless required by law
• Pricing may change with reasonable advance notice
• Failure to pay may result in suspension or termination

Payments are processed by third-party providers (such as Stripe). Their terms and privacy policies apply to payment processing.

5. Your data

You retain ownership of all data, images, and content you upload to the Service (“Customer Data”).

By using the Service, you grant Contents Team permission to store, process, analyze, and display your data solely to operate, support, and improve the Service.

You represent that you have the legal right to upload all content you submit.

6. Acceptable use

You agree not to:

• Reverse engineer, copy, or attempt to extract source code
• Use the Service to build or support a competing product
• Upload unlawful, infringing, or harmful content
• Interfere with security, availability, or usage limits

7. AI output disclaimer

AI-generated outputs, including item descriptions, classifications, or pricing references, are estimates only and may be inaccurate or incomplete.

You are solely responsible for reviewing, verifying, and approving all outputs before using them in insurance claims, reports, or submissions.

8. Intellectual property

All software, designs, trademarks, interfaces, and technology used in the Service are owned by Contents Team LLC.

You are granted a limited, non-transferable right to use the Service while your account remains active.

9. Termination

You may cancel your account at any time. Contents Team may suspend or terminate access if these Terms are violated or if required by law.

10. Disclaimer of warranties

The Service is provided “as is” and “as available.” We make no guarantees regarding accuracy, uptime, or availability.

11. Limitation of liability

To the maximum extent permitted by law, Contents Team shall not be liable for indirect, incidental, consequential, or special damages.

Our total liability for any claim shall not exceed the amount paid by you to Contents Team in the twelve (12) months preceding the claim.

12. Governing law

These Terms are governed by and interpreted in accordance with the laws of the State of Illinois, without regard to conflict of laws principles. Any disputes shall be brought in the state or federal courts located in Illinois.

13. Changes to these Terms

We may update these Terms from time to time. Continued use of the Service means you accept the updated Terms.

14. Contact

Contents Team LLC
Email: support@contents.team